Shipping Policy

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery:

• Metro Cities: 2–5 business days
• Other Cities: 4–7 business days
• Remote Areas: 5–10 business days

Delivery timelines may vary depending on courier availability.

Shipping Partner

All orders are shipped through Shiprocket and its authorised courier partners.

Order Tracking

Once dispatched, customers will receive SMS Updates, a Tracking Number, and a Tracking Link.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout. Free shipping offers may be available on selected orders.

Delivery Attempts

Courier partners generally attempt delivery up to three (3) times. If delivery fails due to an incorrect address or customer unavailability, additional shipping charges may apply for re-dispatch.

Incorrect Address

Customers are responsible for providing accurate delivery information. We are not responsible for delays caused by incorrect addresses.

Damaged Packages

If the package appears damaged:

• Take photographs before opening.
• Record an unboxing video if possible.
• Contact us within 24 hours of delivery.

Contact Us